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Verified shopper This complaint was posted by a verified client. Find out more Settled The criticism has long been investigated and resolved to the customer’s pleasure. Telegram & Gazette I have received house shipping and delivery with the Telegram Gazette given that October And due to the fact then I have acquired extremely very poor assistance Loads of enough time I've gained household shipping through the Telegram Gazette due to the fact October And given that then I've gained quite inadequate support Plenty of the time the newspaper is not really sent in any respect or is not really set concerning the entrance doors as asked for as I am a disabled individual and now I'm around sixty yrs aged When I connect with the 1-800 number for customer support I'm promised that my newspaper will be sent and can be set concerning the doors And it has not took place more often than not I'm billed but I'm not presented a Bill displaying my payment and or harmony In the event the newspaper isn't sent I'm explained to that i'm credited for the skipped newspaper But I don't have any proof of that as I am not presented a invoice Once i should head out to acquire a newspaper It is just a hardship because of my disabilities and It can be costlier to purchase the newspaper in a retail store as opposed with the price of home shipping and delivery When calling the 1-800 variety many the times the automatic method will dangle up on me and more often than not I am unable to talk to somebody The automated method will explain to me that if I don't get my newspaper by four-5pm to get in touch with and report it I get in touch with and I get yourself a recording telling me that the Office environment is shut This is rather terrible customer care and very aggravating All I would like and need is my newspaper I learned the way to read sitting down with my Dad when I was three-4 decades aged Initially grade I had been reading at a three-4 grade degree as a consequence of examining the newspaper everyday with my Dad They are saying o effectively you'll be able to read the electronic version in the newspaper Yeah ideal Newspaper is really a bit of paper which i hold in my fingers Not a very small display on my apple iphone The tiny monitor can't be folded and I can not cut out articles or blog posts out from the screen of my iPhone Be sure to assist me
I have submitted grievances about lacking papers by their automated method various instances. I've still left a concept Using the Telegram & Gazette directly. I have questioned to speak with a supervisor or Have got a supervisor connect with me about The problem (I are instructed this is impossible). Even right after every one of these makes an attempt, we remain not receving the paper. The customer support reps are unconcerned and often rude. Once i have questioned them to overview the information on my account kind earlier phone calls, most of the time it is incorrect. I am finding nowhere and don't really know what else to do. All I'm asking for should be to have the merchandise that I have paid out for to be delivered to me. Thank you.
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Verified customer This criticism was posted by a verified shopper. Find out more Resolved The grievance is investigated and resolved to The shopper’s fulfillment. Telegram & Gazette The Worcester Telegram and Gazette has not been shipped to my Office environment for months While equally solutions on-line and supply was compensated for about the Worcester Telegram and Gazette hasn't been delivered to my Business for months Though each solutions on-line and supply was paid for on my bank card. I've made an effort to Get hold of them by cellular phone on several situations and spoke with a Stay chat representative without final results. They frequently compose that a credit history will probably be issued along with the non supply are going to be addressed.
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